Self-Service in the Internet Age [E-Book] : Expectations and Experiences / edited by Fay Sudweeks, Celia Romm Livermore, David Oliver.
Sudweeks, Fay.
Romm Livermore, Celia. / Oliver, David.
London : Springer-Verlag London, 2009.
online resource
9781848002074
Computer Supported Cooperative Work,
Full Text
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