Systems, Software and Service Process Improvement [E-Book] : 18th European Conference, EuroSPI 2011, Roskilde, Denmark, June 27-29, 2011. Proceedings / edited by Rory V. O‘Connor, Jan Pries-Heje, Richard Messnarz.
Messnarz, Richard.
O‘Connor, Rory V. / Pries-Heje, Jan.
Berlin, Heidelberg : Springer-Verlag GmbH Berlin Heidelberg, 2011.
online resource
Communications in Computer and Information Science ; 172
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