Resolving E-commerce Disputes Online [E-Book]: Asking the Right Questions about ADR / Organisation for Economic Co-operation and Development
Paris : OECD Publishing, 2002
8 p. ; 21 x 29.7cm.
OECD Digital Economy Papers ; 63
Science and Technology
Full Text
Shopping online opens up a world of opportunity, convenience, choice, competitive prices and information. What will happen if something goes wrong with your purchase? What if you don't get the products you ordered? What can you do?