Outsourcing technical communication : issues, policies, and practices [E-Book] / edited by Barry Thatcher and Carlos Evia.
Thatcher, Barry
Evia, Carlos
Amityville, N.Y. : Baywood Pub. Co., 2007
v, 235 pages
Baywood's technical communications series
Full Text
Table of Contents:
  • Technical communication and IT oursourcing in India : past, present, and future / Prashant Natarajan and Makarand Pandit
  • Defining technical communication in the United States and India : a contrastive analysis of established curricula and desired abilities / Carlos Evia
  • Africa goes for outsourcing / Michael Jarvis, Kwadzo Bokor
  • Outsourcing of technical communication tasks from German-speaking contexts / Petra Drewer and Charlotte Kaempf
  • Approaching outsourcing in rhetoric and professional communication : lessons from U.S.-owned maquilas in Mexico / Barry Thatcher and Victoriano Garza-Almanza
  • The information developer's dilemma / Joann Hackos and William Hackos, Jr.
  • Language, culture, and collaboration in offshore outsourcing : a case study of international training team communication competencies / Jim Melton
  • The implications of outsourcing for technical editing / Clint Lanier
  • The privacy problems related to international outsourcing : a perspective for technical communicators / Kirk St. Amant
  • Outsourcing technical communication : the policy behind the practice / Keith Gibson
  • Obligations and opportunities : legal issues in offshore outsourcing technical communication / Charlsye Smith Diaz
  • Conclusion : personal reflection on developing a viable trajectory for outsourcing technical communications / Barry Thatcher.