Human-computer etiquette : cultural expectations and the design implications they place on computers and technology [E-Book] / edited by Caroline C. Hayes, Christopher A. Miller.
Hayes, Caroline.
Miller, Christopher Allan.
Boca Raton, Fla. : Auerbach Publications, 2011
xvii, 365 pages, illustrations
Supply chain integration
Full Text
Table of Contents:
  • pt. 1. Etiquette and multicultural collisions
  • pt. 2. Introducing etiquette and culture into software
  • pt. 3. Etiquette and development of trust
  • pt. 4. Anthropomorphism : computer agents that look or act like people
  • pt. 5. Understanding humans : physiological and neurological indicators
  • pt. 6. The future : polite and rude computers as agents of social change.