Salesforce advanced administrator certification guide : become a Certified Advanced Salesforce Administrator with this exam guide [E-Book] / Enrico Murru.
Murru, Enrico, (author)
Birmingham : Packt Publishing, 2019
656 pages (online resource)
englisch
9781838643898
9781838644765
Full Text
Table of Contents:
  • Salesforce advanced administrator certification guide : become a Certified Advanced Salesforce Administrator with this exam guide
  • Contributors
  • Table of Contents
  • Preface
  • Section 1: Security, Access, and Organization Management
  • Chapter 1: Secure Data Access
  • Chapter 2: Auditing and Monitoring
  • Chapter 3: Change Management
  • Section 2: Data Model Management
  • Chapter 4: Extending Custom Objects
  • Section 3: Sales and Service Cloud Applications
  • Chapter 5: Support Sales Strategies with Sales Cloud Features
  • Chapter 6: Service Cloud Applications
  • Section 4: Data and Content Management
  • Chapter 7: Improving Data Quality with Duplicate Management
  • Chapter 8: Salesforce CRM Content Management
  • Section 5: Reports and Dashboards
  • Chapter 9: Mastering Reports
  • Chapter 10: Visualizing Key Metrics with Dashboards
  • Section 6: Process Automation
  • Chapter 11: Automation with Workflows
  • Chapter 12: Automating Record Approval with Approval Processes
  • Chapter 13: Lightning Process Builder
  • Chapter 14: Lightning Flows
  • Chapter 15: The Coding Approach
  • Section 7: Taking Your Certification Exam
  • Chapter 16: Tips and Tricks for Passing Your Exam
  • Chapter 17: Mock Test A and B
  • Assessments
  • Other Books You May Enjoy
  • Index.