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1
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The TOGAF® standard /
2018
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2
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Service strategy : ITIL /
2014
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3
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Service design : ITIL /
2014
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Service operation : ITIL /
2014
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5
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Service transition : ITIL /
2014
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Continual service improvement : ITIL /
2014
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7
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TOGAF TM Version 9 : ein pocket guide /
Josey, Andrew
2010
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Service design : ITIL /
2008
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9
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Continual service improvement : ITIL /
2008
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10
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Service strategy : ITIL /
2007
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Service transition : ITIL /
2007
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12
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Service operation : ITIL /
2007
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Available as
Print Edition
12
Material Type
Book
12
Year of Publication
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Location
ITS
Name
Dauer, Monika
1
Harrison, Rachel
1
Homan, Paul
1
Josey, Andrew
1
Rouse, Matthew F.
1
Sante, Tom van
1
Subject
business management
12
standard
12
ITIL (IT Infrastructure Library)
10
information handling
10
information management
8
information technology
2
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management information system
2
organizational planning
2
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Classification
DWI - Information management
12
DAE - Information technology - general
10
YPG - Business management
10
YPGF - Information management, communication management
2
Language
German
4
English
1
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