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Neue Führungskräfte in Bibliotheken : Erfahrungsberichte aus der Praxis /
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“...ZBD - Library economy...”
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Streamlining library services : what we do, how much time it takes, what it costs, how we can do it better /
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“...ZBD - Library economy...”
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Using benchmarking, needs assessment, quality improvement, outcome measurement, and library standards :
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“...ZBD - Library economy...”
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