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1
Book
Using benchmarking, needs assessment, quality improvement, outcome measurement, and library standards :
Dudden, Rosalind Farnam
2007
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ZBE
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Library
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Select result number 2
2
Book
How good is your library? : a review of approaches to the evaluation of library and information services /
Blagden, John.
1990
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ZBE
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Library
administration
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”
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ZB
2
Name
Blagden, John.
1
Dudden, Rosalind Farnam
1
Harrington, John.
1
Subject
evaluation
benchmark
1
library
1
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ZBE - Library administration
2
ZBD - Library economy
1
ZBDA - Library management
1
ZBDB - Quality management
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