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The TOGAF® standard /
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2018
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Service strategy : ITIL /
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2014
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Service design : ITIL /
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2014
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Service operation : ITIL /
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2014
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Service transition : ITIL /
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2014
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Continual service improvement : ITIL /
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2014
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TOGAF TM Version 9 : ein pocket guide /
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Service design : ITIL /
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2008
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Continual service improvement : ITIL /
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2008
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Praxisbuch ITIL : Zertifizierung nach ISO 20000 /
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Service strategy : ITIL /
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2007
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Service transition : ITIL /
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2007
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Service operation : ITIL /
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2007
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Service operation : ITIL /
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2007
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Service transition : ITIL /
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2007
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Service strategy : ITIL /
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2007
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Service design : ITIL /
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2007
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