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1
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100 IT-Kennzahlen /
Thome, Rainer
2011
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2
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Continual service improvement : ITIL /
2008
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3
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Continual service improvement : ITIL /
2014
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4
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Introduction to the ITIL service lifecycle /
Stewart, John
2010
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5
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IT-Servicemanagement mit ITIL und MOF /
Sommer, Jochen.
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6
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IT-Strategie : optimale Ausrichtung der IT an das Business in 7 Schritten /
Johanning, Volker
2014
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7
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ITIL : das Taschenbuch /
Van Bon, Jan
2012
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8
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The Phoenix project : a novel about IT, DevOps, and helping your business win /
Kim, Gene
2013
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9
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Service operation : ITIL /
2007
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Service operation : ITIL /
2014
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11
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Service strategy : ITIL /
2007
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12
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Service strategy : ITIL /
2014
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13
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Service transition : ITIL /
2007
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14
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Service transition : ITIL /
2014
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Available as
Print Edition
14
Material Type
Book
14
Type of Literature
Collection of Tables
1
Year of Publication
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Location
ITS
ZB
1
Name
Behr, Kevin
1
Gabriel, Andreas
1
Habersetzer, Ludwig
1
Herberhold, Carlotta
1
Jaugstetter, Christoph
1
Johanning, Volker
1
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Kim, Gene
1
Sommer, Jochen.
1
Spafford, George
1
Stewart, John
1
Thome, Rainer
1
Van Bon, Jan
1
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Subject
information management
business management
12
ITIL (IT Infrastructure Library)
11
information handling
11
standard
8
information technology
2
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computer science
1
controlling
1
management
1
management planning
1
service
1
strategic planning
1
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Classification
DWI - Information management
14
DAE - Information technology - general
12
YPG - Business management
12
YPGF - Information management, communication management
1
YPGH - Planning and controlling
1
Language
German
6
English
2
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