Thejendra, B. S. (2014). Practical IT service management: A concise guide for busy executives [E-Book] / B.S. Thejendra (Second edition.). Cambridgeshire, England: IT Governance Publishing.
Chicago Style CitationThejendra, B. S. Practical IT Service Management: A Concise Guide for Busy Executives [E-Book] / B.S. Thejendra. Second edition. Cambridgeshire, England: IT Governance Publishing, 2014.
MLA CitationThejendra, B. S. Practical IT Service Management: A Concise Guide for Busy Executives [E-Book] / B.S. Thejendra. Second edition. Cambridgeshire, England: IT Governance Publishing, 2014.
Warning: These citations may not always be 100% accurate.