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Bonk, Markus
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1
Book
Service Level Management in der Öffentlichen Verwaltung : Diagnose, Planung, Umsetzung /
Bonk, Markus
2010
“
...
YPG
-
Business
management
...
”
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Bonk, Markus
Job, Günter
1
Kirchhoff, Uwe
1
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business management
1
management
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public service
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YPG - Business management
1
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German
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