1
Einführung in die DIN-Normen /
Book
Loan/Reservation

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Service design : ITIL /
Book
2007
Table of Contents 
Loan/Reservation

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Service operation : ITIL /
Book
2007
Table of Contents 
Loan/Reservation

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Service strategy : ITIL /
Book
2007
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Loan/Reservation

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Service transition : ITIL /
Book
2007
Table of Contents 
Loan/Reservation

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Vorlesungsunterlagen zur Normung.
Book
Loan/Reservation

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